Carbs & Cals Knowledge Base
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App (General)

  • How do I download the app?
  • How do I go back to the old app?
  • How do I know if the app is compatible with my device?
  • How do I reinstall the app?
  • How do I report a problem with the app?
  • How do I rerun the setup wizard when I first installed the app?
  • How much does the app cost?
  • I previously bought the old Carbs & Cals app. Do I get the new one for free?
  • I've bought a new phone. Can I transfer the app to it?
  • I’ve deleted the app. Do I need to buy it again?
  • What are the blood glucose icons?
  • What nutrients can I view in the app?
  • What's the difference between the Starter Plan and Unlimited Plan?
  • Which countries does the app have food databases for?
  • Why do you have less foods than other nutrition apps?
  • Why have some of the nutrient values changed from previous versions of the app?
  • Why have you removed some country databases?
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  • App (Android)
  • App (General)
  • App (iOS)
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  • General Queries
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