I've bought a new phone. Can I transfer the app to it?

[Details for Android and iOS]

Android: As long as the new phone is also an Android device, you can reinstall the app from the Play Store on the new phone. You will not be charged twice, provided you use the same Google account that you used to download/purchase the app.

If you have switched from Android to iOS, you will need to cancel your subscription on Android and purchase the app on your iOS device.

Please note that your user data won’t transfer between devices at the moment, but we’re working on syncing user data between devices to allow this in future.


iOS: As long as the new phone is also an iOS device, you can reinstall the app from the App Store on the new phone. You will not be charged twice, provided you use the same Apple account that you used to download/purchase the app.

If you have switched from iOS to Android, you will need to start a subscription on your new Android phone.

Please note that your user data won’t transfer between devices at the moment, but we’re working on syncing user data between devices to allow this in future.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us