Common questions and support documentation

Most Popular Articles

• What are the blood glucose icons?
• What's the difference between the Starter Plan and Unlimited Plan?
• How do I calculate my insulin to carbohydrate ratio?
• How do I reinstall the app?
• Can people with diabetes on low incomes get an app discount?
• How do I delete a food from a meal?
• How much does the app cost?
• Do I need to pay again if I install the app to a different device?
• Does the app have Family Sharing / Family Library?
• How do I cancel my subscription on Android?